RESIDENTS
Sidewalk Repairs
Sidewalk Repairs
Alderman Reilly’s office works with the Chicago Department of Transportation in order to relay service requests and manage sidewalk repairs. Please notify our office of any sidewalks that need attention or repair and we will work directly with the Department of Transportation to resolve the issue.
Under the City’s Shared Cost Sidewalk Program, the City of Chicago and property owners share the cost of replacing sidewalks. PLEASE NOTE: Due to the unusually high number of 2011 Shared Cost Sidewalk Program (SCSP) requests, the 2011 program closed on Jan. 31, 2011. Therefore, no more 2011 SCSP requests will be accepted this year. The 2012 program will open to participants on Jan. 1, 2012.
Shared Cost Sidewalk Program Overview
The following website links will help answer any questions and address any concerns:
Department of Transportation Homepage
Click here to read about major CDOT initiatives in the 42nd Ward.
CDOT Programs:
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Dept. of Street and Sanitation
Dept. of Street and Sanitation
The Department of Streets and Sanitation provides municipal services including garbage and recycling collection, rodent abatement, graffiti removal, abandoned vehicle towing, street sweeping, snow plowing and tree trimming. Below are some helpful links that provide information about services provided by the Streets and Sanitation:
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- Garbage pick-up in the 42nd Ward occurs weekly on Tuesdays
- Recycling in Chicago is bagless, please place your items loosely in your blue cart. (https://www.recyclebycity.com/chicago/guide)
- Chicago’s Bureau of Rodent Control investigates every reported rat sighting. Alley conditions are investigated and damaged carts are replaced. Rodenticide is placed in rat burrows to eradicate the nest.
- The Department of Streets & Sanitation need the cooperation of residents to keep alleys rat free. You can help by making sure your trash is properly contained. Exposed garbage is the primary reason rodents proliferate. When garbage carts are securely closed, rats will eat the rodenticide and die.
- If you see a rat or notice conditions that may contribute to rodent activity, call the City at 311 or click on the button below to submit an online request for rodent baiting. (https://www.chicago.gov/city/en/depts/streets/provdrs/rodent/svcs/rodent_baiting.html)
- Graffiti is vandalism. To report graffiti or request its removal, call the city’s service request line at 3-1-1 or report it online. (https://www.chicago.gov/city/en/depts/streets/provdrs/graffiti_blasters/svcs/graffiti_removal.html)
- A vehicle can be classified as abandoned if it meets one or more of the criteria. Abandoned vehicles should be reported by calling the city’s request line at 3-1-1. (https://www.chicago.gov/city/en/depts/streets/provdrs/traffic/svcs/abandoned_vehicles.html)
- On a public way in a state of disrepair as to be incapable of being driven in its present condition.
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- Has not been moved or used for more than seven consecutive days and is apparently deserted.
- Has been left on the public way without state registration or a temporary state registration placard for two or more days.
- Is a hazardous dilapidated vehicle left in full view of the general public, whether on public or private property.
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- This does not apply to bicycles.
- From April 1st through mid-November, bright orange temporary parking restrictions are posted at least 24 hours before sweeping service is scheduled to begin on any street to ensure curb-to-curb cleaning. Some arterial streets have permanently posted signs that specify a once-per-week period when parking is prohibited for street sweeping.
- Please click here to view the street sweeping schedule for the 42nd (https://www.chicago.gov/content/dam/city/depts/streets/supp_info/2020StreetSweeping/Schedule/42nd-Ward-Sweeping-Schedule-2020.pdf)
- DSS is responsible for maintaining winter roadway safety on a route system of more than 9,400 lane miles. Our routes consist of city main streets, neighborhood streets and Lake Shore Drive. The expressway system that travels through Chicago is maintained by the State of Illinois’ Department of Transportation, IDOT, and their familiar orange trucks.
- For more information about snow plowing during the winter, please click here (https://www.chicago.gov/city/en/depts/streets/provdrs/street/svcs/snow_clearing.html)
- Chicago has more than 500,000 parkway trees and each is maintained by the Chicago Department of Streets and Sanitation Bureau of Forestry. The Bureau of Forestry trims thousands of trees a year, plants new trees along the public right-of-way, addresses insect and disease problems, and otherwise promotes tree health throughout the City of Chicago. The Bureau of Forestry also responds to tree emergencies in the public way at all hours.
- Request tree trimming (https://www.chicago.gov/city/en/depts/streets/provdrs/forestry/svcs/treetrimstatus.html)
- Report a dead or damaged tree (https://www.chicago.gov/city/en/depts/streets/provdrs/forestry/svcs/dead_or_damaged_trees.html)
- Request tree planting (https://www.chicago.gov/city/en/depts/streets/provdrs/forestry/svcs/tree_planting.html)
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Parking Permits & Information
Parking Permits & Information
Chicago’s Residential Permit Parking Program restricts parking on designated residential streets during specified hours, except for the residents of the area, guests of the residents or those who provide a service to the residents. This program is designed to ensure that residents of densely populated neighborhoods have reasonable access to parking near their residences. Cars parked in violation of this ordinance will be ticketed.
Residential parking zone permits and guest parking passes can obtained directly from the City Clerk’s office, in Room 107 of City Hall, at 121 North LaSalle Street.**
To purchase Annual Residential Parking or Daily Guest Passes, you must provide a photo ID and proof of current address by one of the following:
• Driver’s License or State ID
• Mortgage or Lease
• Water, tax, gas, or electric bill
• Phone bill (land line only, cell phones bills are not accepted)
• Satellite or Cable Television bill
Residential parking stickers are currently $25.00 and expire each year on June 30.
Guest parking passes are valid for 24 hours from the time of posting, and are available in packs of 15 (limit 2 packs) for $8.00 per pack.
** Click here to find out if you live in a residential permit parking zone. If you do not live within a residential permit parking zone, but live within one block of a zone, you may be able to purchase passes for that zone with an aldermanic waiver letter. Please call our office at 312-744-3062 for more information.
How to Apply for Parking Permits
You can buy your residential parking permits online at www.chicityclerk.com.
Or completed applications can either be mailed or delivered in person:
Mail Application, Payment & a legible copy of your Proof of Residency to:
Office of the Chicago City Clerk
Attn: Residential Permit Parking Division
121 North LaSalle Street – Room 107
Chicago, IL 60602-1295
In Person – Between the hours of 8:00 a.m. and 5:00 p.m., Monday through Friday.
Office of the Chicago City Clerk
City Hall
121 North LaSalle Street, Room 107
At Satellite locations:
530 North Gale Street
5674 South Archer Avenue, Unit A
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Street Sweeping
Street Cleaning
The Chicago Department of Streets and Sanitation (DSS) have resumed their seasonal street sweeping schedule, which started last week and lasts through mid-November. DSS fleet of street sweepers help to keep streets clean and prevent dirt and debris from entering the sewer system – ultimately allowing for better drainage during a rain storm.
Click on the following link to view the 42nd Ward’s Street Sweeping Map, which corresponds with the Street Sweeping Schedule.
Residents are asked to be mindful of all temporary and permanent street sweeping parking restriction signage. To ensure curb-to-curbstreetcleaning, bright orange temporary parking restrictions are posted the day before sweeping service is scheduled to begin on anystreet. Some streets have permanent signage that specifies a once-per-week period when parking is prohibited for street sweeping.
Please take care to read all posted parking restriction signs and be aware that street cleaning signs take precedence over other posted signs on the street. On street cleaning days, the streets should be kept clear of vehicles from 9:00 a.m. until 3:00 p.m.
Vehicles that violate street-sweeping restrictions will be issued a citation and possible tow.
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Downtown Traffic Impacts
Downtown Traffic Impacts
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Recycling
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Getting Around by CTA
Recycling
Recycling In Chicago
Recycling is not just an action in Chicago, but the way in which we conserve resources, reduce waste and improve the quality of life in Chicago. You can learn about recycling programs for residents and businesses here.
Beyond Recycling: Conserve Chicago Together
Alderman Reilly and Mayor Emanuel are committed to making Chicago the most environmentally friendly city in the world. On this page you can learn about the City of Chicago’s environmental programs and achievements.
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Submit a Service Request
Submit a Service Request
Click here to submit a service request to Alderman Reilly’s Office.
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Dept. of Transportation
Dept. of Transportation
The Chicago Department of Transportation (CDOT) is responsible for public way infrastructure, including planning, design, construction, maintenance and management. Below are some helpful links that provide information about services provided by CDOT:
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- CHI 311 is an online portal to submit, track, and view updates on non-emergency City services.
- Non-emergency City services include requests to fill potholes, replace streetlights, refresh crosswalk markings, etc.
- While Alderman Reilly’s Office is happy to submit service requests on behalf of residents, individuals who would like to submit their own request online can do so here (https://311.chicago.gov/).
- ChiStreetWork is the City of Chicago’s infrastructure map portal. The application was created to help facilitate project coordination between city agencies and utilities, and to provide city residents with valuable information about various construction activities and street impacts throughout the City.
- These activities include construction projects, special events, and roadway moratoriums.
- While most street closures and construction notices are included in Alderman Reilly’s weekly newsletter, Reilly Reports, residents can learn more about ongoing and upcoming projects here (https://chistreetwork.chicago.gov/map).
- CDOT Online Permit Portal (https://www.chicago.gov/city/en/depts/cdot/provdrs/construction_information/svcs/online-permit-portal.html)
- You can register your business and train your employees to take advantage of the new streamlined way to secure permits for construction, truck travel, maintenance and other activities in the public way that require a CDOT permit.
- CHI 311 is an online portal to submit, track, and view updates on non-emergency City services.
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Dept. Of Business Affairs and Consumer Protection
Dept. Of Business Affairs and Consumer Protection
The Chicago Department of Business Affairs and Consumer Protection aims to protect consumers from fraud by taking action against fraudulent practices and residents from bad businesses by resolving complaints.
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- Consumer Protection and Fraud Information
- Find information about your rights as a consumer and protect yourself from becoming a victim of fraud (https://www.chicago.gov/city/en/depts/bacp/supp_info/bacpconsumers.html)
- Consumer Self-Help Resource Guide (https://www.chicago.gov/content/dam/city/depts/bacp/Consumer%20Information/20161013consumerselfhelpresourceguide.pdf)
- BACP Consumer Protection Pocket Guide (https://www.chicago.gov/content/dam/city/dpts/bacp/Consumer%20Information/bacppocketguide20151119.pdf)
- Know Before You… (https://www.chicago.gov/city/en/depts/bacp/supp_info/knowbeforeyoucampaign.html)
- Other helpful resources:
- Better Business Bureau (https://www.bbb.org/)
- Citizens Utility Board (https://www.citizensutilityboard.org/)
- Complaints
- Voice a complaint with BACP under the following categories or to report a business operating without a license, call or visit 311:
- Cable Television Complaint
- Liquor License Establishment Complaint
- Operating a Business without a License and Sidewalk Café Complaint
- Retail Store Complaint
- Restaurant Complaint
- Renters and Foreclosure Complaint
- Voice a complaint with BACP under the following categories or to report a business operating without a license, call or visit 311:
- Consumer Protection and Fraud Information
Cab Feedback
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